Privacy Policy
Your Data at 77taka

When you register an account with 77taka, use our platform, or contact our support team, we collect certain categories of personal information. This data is necessary for us to operate your account securely, process transactions in Bangladeshi Taka, verify your identity, and comply with our legal obligations. We collect only the data that is necessary for these stated purposes — we do not engage in unnecessary or excessive data collection.

The categories of personal data we collect are as follows:

• 01 Identity data: Full legal name, date of birth, gender, and a copy of a government-issued identity document (National ID card, passport, or driving licence) when required for identity verification (KYC).
• 02 Contact data: Email address, mobile phone number (used for account communications and, where applicable, two-factor authentication), and the city or division in Bangladesh you reside in (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• 03 Financial data: Payment method details used for deposits and withdrawals, including mobile wallet identifiers (bKash, Nagad, Rocket, Upay) and masked card numbers (Visa, Mastercard). Full card numbers are never stored on 77taka servers — they are handled directly by PCI-compliant payment processors.
• 04 Account activity data: Login history, betting and gaming history, transaction records, bonus claims, and session duration logs. This data is used to operate your account and to help you track your own activity for responsible gaming purposes.
• 05 Technical data: IP address, browser type, device type and operating system, referring URL, and approximate geolocation (country/region level). This is collected automatically when you access the 77taka platform and is used for fraud prevention and security monitoring.
• 06 Communications data: Records of live chat conversations, email exchanges, and any other correspondence between you and the 77taka support team. These records are retained for quality assurance, training, and dispute resolution.

77taka processes your personal data only for specific, legitimate purposes that are necessary for operating the platform and maintaining the security and integrity of your account. We do not use your data for purposes that are incompatible with those stated at the time of collection.

Where 77taka relies on your consent as the legal basis for processing — for example, to send you promotional emails or SMS notifications about bonuses, BPL season offers, or Eid promotions — you may withdraw that consent at any time by contacting our 24/7 live chat team or updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

77taka does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your data only in limited, controlled circumstances where it is necessary to deliver the platform's services or to comply with our legal obligations.

The categories of third parties with whom we may share personal data are as follows:

• ▸ Payment service providers: Mobile wallet operators (bKash, Nagad, Rocket, Upay) and card processors (Visa, Mastercard) receive transaction data necessary to execute your deposits and withdrawals. These providers operate under their own security and compliance frameworks. 77taka does not store full card numbers on its servers.
• ▸ Identity verification providers: Third-party KYC services may process your identity documents as part of our age verification and anti-fraud obligations. These providers are bound by strict data processing agreements with 77taka and are not permitted to use your data for any other purpose.
• ▸ Game content providers: Software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data (e.g., bet amounts, game IDs) for game settlement and audit purposes. These providers do not receive personally identifiable information unless strictly required for dispute resolution.
• ▸ Legal and regulatory authorities: In the event of a lawful request from a competent authority, 77taka may be required to disclose personal data. We will only comply with such requests where we are legally obligated to do so and will notify you where permitted by law.
• ▸ IT infrastructure and security providers: Cloud hosting, server infrastructure, and cybersecurity service providers may have limited, access-controlled exposure to data stored on the platform's servers as part of providing those infrastructure services. All such providers are bound by data processing agreements.

77taka uses cookies and similar browser-based technologies to ensure the platform functions correctly, to maintain your login session, and to understand how players navigate the site so we can improve the user experience. We do not use cross-site advertising trackers or third-party behavioural profiling cookies.

The cookies used on the 77taka platform fall into the following categories:

Strictly necessary cookies cannot be disabled, as they are essential to the operation of the 77taka platform. Functional and analytics cookies can be managed through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling functional cookies may affect certain platform features such as session persistence.

77taka retains your personal data for as long as your account remains active and for a defined period after account closure, as required by our legal and regulatory obligations. We do not retain personal data longer than is necessary for the purposes for which it was collected.

• ▸ Active accounts: Personal data associated with an active 77taka account is retained for the full duration of the account's active status plus a minimum period of five (5) years following closure, to satisfy anti-money-laundering (AML) and financial record-keeping obligations.
• ▸ Transaction records: Deposit, withdrawal, and betting transaction records are retained for a minimum of five (5) years from the date of each transaction in accordance with standard financial compliance requirements.
• ▸ Identity verification documents: KYC documents (identity cards, passports) are retained for the period required by applicable identity verification and AML obligations, typically five (5) years from account closure.
• ▸ Support communications: Live chat and email correspondence records are retained for up to three (3) years from the date of the conversation to support dispute resolution and service quality improvement.
• ▸ Analytics data: Anonymised, aggregated analytics data that cannot be linked back to an individual may be retained indefinitely for platform improvement purposes.

When your personal data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

77taka takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure.

• 🔐 256-bit SSL/TLS encryption: All data in transit between your device and 77taka's servers is encrypted using TLS 1.2 or higher. The padlock icon in your browser confirms this connection is active.
• 🔐 Encrypted data at rest: Sensitive personal data stored on 77taka's servers — including identity documents and payment method identifiers — is encrypted at rest using AES-256 encryption.
• 🔐 Access controls: Access to personal data within 77taka's internal systems is restricted on a strict need-to-know basis using role-based access controls. All access is logged and subject to periodic audit.
• 🔐 Fraud detection systems: 77taka operates automated real-time fraud detection and account monitoring systems to identify suspicious login attempts, unusual transaction patterns, and potential account compromise events.
• 🔐 Password security: Account passwords are stored using one-way cryptographic hashing. 77taka never stores or has access to your plaintext password. Staff will never ask for your password via live chat, email, or any other channel.

While 77taka takes all reasonable precautions to protect your data, no internet-based system is completely immune to security threats. You also play an important role in keeping your account secure: use a strong, unique password for your 77taka account, do not share your login credentials with anyone, and contact our 24/7 live chat team immediately if you suspect any unauthorised access to your account.

As a registered 77taka player, you have a number of rights in relation to the personal data we hold about you. These rights can be exercised at any time by contacting our 24/7 live chat support team or by emailing us at [email protected]. We will respond to all data rights requests within a reasonable timeframe and at no charge to you in the vast majority of cases.

• 01 Right of access: You may request a copy of all personal data that 77taka holds about you. This is sometimes called a Subject Access Request (SAR). We will provide the data in a structured, readable format.
• 02 Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through your account settings page.
• 03 Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where consent was the legal basis), or where you close your 77taka account. This right is subject to our legal data retention obligations — certain financial and identity records must be retained for minimum statutory periods.
• 04 Right to restrict processing: You may ask us to pause the processing of your personal data in certain circumstances — for example, while a complaint or accuracy dispute is being resolved.
• 05 Right to data portability: Where data processing is based on your consent or on a contractual relationship, you may request a copy of your personal data in a machine-readable format suitable for transfer to another service provider.
• 06 Right to withdraw consent: Where 77taka processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. This does not affect the lawfulness of any processing carried out before withdrawal.
• 07 Right to object: You may object to the processing of your personal data where 77taka relies on legitimate interests as the legal basis, unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

77taka reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal and regulatory requirements. When material changes are made, we will notify registered players via on-site notification or by email to the address associated with your account.

The effective date at the top of this document indicates when the current version came into force. We encourage you to review this Privacy Policy periodically to stay informed about how 77taka protects your personal data. Your continued use of the platform after any update constitutes your acknowledgement of the revised policy.

If you have any questions about this Privacy Policy or about the way 77taka handles your personal data, our 24/7 live chat support team is always available to help. You can also send written queries to [email protected]. We are committed to responding promptly and transparently to all privacy-related enquiries from players across Bangladesh.