Responsible Gaming at
77taka — Play Smart, Stay Safe

At 77taka, we believe that online betting and casino gaming should be an entertaining pastime — one that enhances your enjoyment of cricket, slots, and live casino games, never one that causes distress or financial harm. As Bangladesh's trusted gaming platform, we take our responsibility toward every registered player seriously, regardless of whether they bet ৳100 or ৳100,000 per session.

Responsible gaming is not a legal checkbox for us — it is a core operating principle built into the foundation of the 77taka platform. From the moment you create an account, a full set of player-protection tools is available to you at no additional cost, with no waiting period and no complicated activation process. Whether you want to cap your monthly deposits, take a short break from betting, or permanently close your account, the tools are there and our 24/7 live chat team is ready to help you use them.

We also actively train our customer support team to identify early signs of problematic gaming behaviour and to respond with care and appropriate guidance. If our team reaches out to you regarding your account activity, please treat it as a genuine expression of concern — not a commercial message. 77taka's responsible gaming programme operates independently of our marketing and promotions teams to ensure your wellbeing is always the priority.

77taka is strictly an adults-only platform. All players must be aged 18 or above to register an account, make a deposit, or participate in any betting or gaming activity on the platform. This is a non-negotiable requirement and applies equally to all users across Bangladesh — whether they are accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, or any other city or division.

During the account registration process, players are required to confirm that they are aged 18 or above. Where our identity verification (KYC) process is triggered — for example, upon reaching withdrawal thresholds or when requested by our compliance team — players must provide a valid government-issued identity document (National ID card or passport) to confirm their date of birth. Accounts that cannot be verified as belonging to an adult aged 18 or above will be closed immediately and any funds held will be returned to the original payment method.

If you share a device with other household members — including younger family members — we strongly recommend using device-level parental controls and ensuring that your 77taka account is always logged out when the device is not in your exclusive possession. Never share your 77taka login credentials with any other person.

Deposit limits are one of the most effective tools for maintaining healthy gambling habits. By capping the amount you can deposit into your 77taka account over a defined period, you ensure that your betting activity stays within a budget you have consciously chosen in advance — rather than one determined in the heat of the moment during a losing streak or an exciting BPL match.

77taka supports three deposit limit periods:

• 01 Daily limit: The maximum total amount you can deposit via bKash, Nagad, Rocket, Upay, Visa, or Mastercard within any rolling 24-hour period. Ideal for players who want fine-grained daily control over their spending.
• 02 Weekly limit: The maximum total deposit amount within any rolling 7-day window. A good choice for players who prefer to budget weekly — aligning with pay cycles common in Bangladesh's private sector.
• 03 Monthly limit: The maximum total deposit amount within any rolling 30-day window. Recommended for players who want a high-level monthly budget without restricting day-to-day flexibility.

Time can pass very quickly during an engaging live casino session or when following a tense cricket match live. 77taka's session controls are designed to keep you aware of how long you have been playing and to make it easy to take structured breaks before fatigue or frustration affects your decision-making.

All time-out periods are enforced platform-wide and cannot be shortened or cancelled once applied. If your time-out expires and you choose to return, 77taka recommends reviewing your betting activity history — accessible under your account transaction log — before resuming play.

Self-exclusion is the most powerful responsible gaming tool available on the 77taka platform. It is intended for players who feel that gambling has become or is at risk of becoming a problem in their lives, and who want a firm, platform-enforced barrier between themselves and betting activity for an extended period.

77taka offers two tiers of self-exclusion:

• ▸ Long-term self-exclusion (6 months to 5 years): Your account is suspended for the full chosen period. You will not be able to log in, deposit, or wager during this time. All marketing communications will stop immediately. To request long-term self-exclusion, contact our 24/7 live chat team — the exclusion is applied within 24 hours of your confirmed request.
• ▸ Permanent self-exclusion: Your 77taka account is permanently and irrevocably closed. All personal data is handled in accordance with our Privacy Policy and applicable data retention obligations. Permanent exclusion cannot be reversed under any circumstances. If you are certain that you wish to stop gambling permanently, this is the option we recommend.

To request self-exclusion at any time — day or night — reach our 24/7 live chat team on the 77taka platform. Our support agents are trained to handle these requests with discretion and without judgement. You will be guided through the process in clear English and the exclusion will be confirmed to you in writing (via the email address on your account) once applied.

Problem gambling can develop gradually and is not always easy to recognise in oneself. It is not a character flaw or a sign of weakness — it is a behavioural pattern that can affect anyone, including experienced bettors who have enjoyed gambling responsibly for years. Awareness is the first step toward regaining control.

The following are commonly recognised warning signs that gambling may be becoming a problem:

• ▸ Betting with money that is set aside for essential expenses such as rent, food, utilities, or school fees for your children.
• ▸ Chasing losses — continuing to bet in an attempt to win back money you have already lost during the same session or over recent days.
• ▸ Lying to family members or friends about the amount of time or money you spend on gambling.
• ▸ Feeling restless, irritable, or anxious when you try to reduce or stop gambling.
• ▸ Gambling to escape stress, anxiety, depression, or difficult personal circumstances rather than purely for entertainment.
• ▸ Borrowing money — from friends, family, or lenders — specifically to fund gambling activity.
• ▸ Finding that the amounts you bet need to keep increasing to produce the same level of excitement or engagement.
• ▸ Missing work, family responsibilities, or social events because of time spent gambling online.

If you recognise several of these signs in your own behaviour, please take action now — not later. The responsible gaming tools described on this page are available to you instantly, and our 24/7 live chat team is ready to help without judgement.

The following checklist is adapted from widely used responsible gambling screening tools. Read each question honestly. If you answer "Yes" to three or more of these questions, we strongly encourage you to speak with our support team and consider activating one of 77taka's player protection tools.

If you believe that gambling is causing serious harm in your life or the life of someone you care about, please do not wait. Help is available, and reaching out is the right thing to do. 77taka's 24/7 live chat support team is trained to assist with any responsible gaming request — from setting a simple deposit limit to initiating a permanent self-exclusion — at any hour of the day, in clear English.

In addition to the tools available on the 77taka platform, there are several general resources and approaches that can help:

• ▸ Talk to someone you trust: Sharing your concerns with a trusted family member or friend — a parent, spouse, or close colleague in Dhaka or elsewhere — can relieve the isolation that often accompanies problem gambling and open the door to practical support.
• ▸ Speak with a mental health professional: Qualified counsellors and psychologists can provide confidential, non-judgemental support for gambling-related concerns. Many practitioners in Dhaka, Chittagong, and Sylhet offer in-person and online consultations.
• ▸ Use our platform tools first: You do not need to feel like your problem is "serious enough" to use 77taka's responsible gaming tools. Deposit limits, time-outs, and self-exclusion are available to every registered player at any time, as a precaution or as an intervention.
• ▸ Financial counselling: If gambling has created financial difficulties, speaking with a financial counsellor or trusted bank advisor — at institutions such as Dutch-Bangla Bank, BRAC Bank, or City Bank — can help you create a realistic recovery plan and restructure your finances.

Remember: gambling at 77taka is meant to be enjoyable entertainment. The moment it stops feeling that way, it is time to use the tools on this page. There is no shame in doing so — it is exactly what they are here for.